Private Investigator Truro

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Bluemoon Investigations Truro


Helping clients for over 40 years

If you are looking for a private detective in the Truro Area, Bluemoon Investigations Truro can help.  Whether it’s process serving, an employee on long term absence or a person you are looking to find, our investigations team are waiting to assist you.

People & Debtor Tracing – No Trace, No Fee verified address results.

Process Serving – Fast, compliant legal document delivery.

Corporate & Legal Support – Due diligence, witness and asset enquiries.

Surveillance Operations – Discreet monitoring for evidence and assurance.

Background Checks – Employment, tenancy and fraud investigations.

Fast Turnaround – Most cases completed within 24–72 hours.

Confidential & GDPR-Compliant – Discreet, lawful handling throughout.

Fixed Fees – Transparent pricing with no hidden charges.

Trusted Since 1981 – National coverage and proven results.

Call our Truro Investigations Office today on 01872 306408 or email us at truro@bluemooninvestigations.co.uk

    Quick Enquiry

    Need a quick response? Get a fast, fixed-fee quote.

    Henrik Larsgaard

    “My firm needed an urgent process serve and Bluemoon Investigations handled it flawlessly. The documents were served quickly and we received proof of service without delay.”

    Jane Simmons

    “A debtor had disappeared owing us a substantial amount of money. Chris quickly traced them to a new address. Their ‘No Trace, No Fee’ service enabled us to get our money back.”

    Michael H

    “Bluemoon served important legal papers for us. They provided updates in real-time and proof of service for court. The process was stress-free, handled quickly and with total confidentiality.”

    Fast, compliant service with proof of service

    Process Serving Truro

    Up to Three Attempts Included
    Trusted Process Servers
    Court-Ready Proof
    Flexible Availability
    Regular Updates
    Prices from £110

    Explore Process Serving OptionsCall 01872 306408

    No Trace, No Fee. GDPR-compliant results.

    People Tracing Truro

    No Trace, No Fee Guarantee
    Verified Current Address Supplied
    Comprehensive Digital Trace
    Results Within 48 Hours
    No Digital Footprint
    Prices from £250

    Explore People Tracing OptionsCall 01872 306408

    Discreet. Confidential. Compliant.

    Private Investigations UK

    Discreet Surveillance
    General Investigations
    Background Checks
    Corporate Investigations
    No Hidden Costs
    Nationwide Coverage

    Discover More OptionsCall 01872 306408
    • Our Truro-based investigation team provides fast, compliant, and fully documented support to solicitors, law firms, and legal departments throughout the area.

      Specialist services for legal professionals include:

      • People Tracing – Locating missing defendants, witnesses, debtors, and beneficiaries quickly and lawfully.

      • Probate & Beneficiary Tracing – Confirming next of kin and identifying rightful heirs for probate and intestacy matters.

      • Asset & Business Tracing – Identifying property holdings, company interests, and recoverable assets for enforcement.

      • Process Serving – Reliable delivery of legal documents with compliant proof of service under Civil Procedure Rules.

      • Matrimonial & Relationship Surveillance – Discreet evidence gathering for divorce, cohabitation, or infidelity cases.

      • Due Diligence Investigations – Background and integrity checks on individuals, directors, and businesses prior to litigation, acquisition, or partnership.

      • Employee Sickness & Misconduct Investigations – Covert enquiries and surveillance to confirm genuine absence and protect against internal fraud or time theft.

      • Evidence Gathering & Witness Enquiries – Obtaining admissible, time-stamped evidence to support your client’s case.

      • Debtor Tracing & Enforcement Support – Confirming current addresses and assets before instructing enforcement agents.

      • Fast Turnaround & Clear Reporting – Fixed-fee services with written, court-ready reports for every instruction.

      • Compliant, Confidential & Nationwide – All work undertaken within UK law, GDPR, and ABI professional standards.

      Whether you’re preparing for litigation, verifying a claimant, or managing probate and enforcement matters, Bluemoon Investigations Truro provides discreet, legally compliant, and results-driven support to the UK’s legal profession.

    Request AssistanceCall 01872 306408

    All legal enquiries handled completely confidentially.

    Over 40 Years of Proven Experience

    Fast, Compliant, and Confidential Support Across Truro.Every Case Handled With Professionalism and Discretion.

    Talk to an InvestigatorCall Today 01872 306408
    All enquiries handled in complete confidence.
    • Business support Truro – tracing, process serving, polygraph lie detector tests.
    • Business intelligence Truro – due diligence enquiries, competitor intelligence, financial investigations, fraud examinations, lifestyle checks.
    • Background enquiries Truro – pre & post employment investigations, staff vetting, management vetting, CV checks, statements as to means, pre-sue status enquiries.
    • Claims investigations Truro – accident at work claims, fraudulent insurance claims, life insurance claims, RTA claims (Road Traffic Accidents), locus reports, theft of goods in transit, interviewing, witness statements.
    • Physical and electronic surveillance Truro – industrial espionage investigations, internal loss (shrinkage) investigations, theft investigations, electronic surveillance counter measures.
    • and much more …
    Request AssistanceCall 01872 306408

    All business enquiries handled completely confidentially.

    Peter LeHellidu

    “As a business owner, I suspected an employee was breaching their contract. Bluemoon conducted discreet surveillance and gathered clear evidence that allowed us to take the right legal steps. A professional service.”

    Jenny S

    “Our family had lost contact with a relative many years ago. We asked Bluemoon for help and within days they found her. The compassion and sensitivity shown throughout the search was outstanding. We are so grateful, thank you Jason.”

    Matilda Beckinsforth

    “Bluemoon carried out due diligence checks for us ahead of a major deal. Their report was thorough, discreet, and gave us the confidence to proceed.”

    • Family Relationships (Truro) – Partner and matrimonial investigations, surveillance & electronic surveillance, divorce enquiries
    • Other Relationships (Truro) – Adoption enquiries, domestic staff background checks, nanny cams, peace of mind enquiries
    • Tracing Services (Truro) – Missing persons, finding friends or workmates, locating missing family members, tracing adopted children, finding birth parents
    • Polygraph Testing (Truro) – Lie detector testing for personal and professional cases
    • And much more…
    Request AssistanceCall 01872 306408

    All personal and family enquiries handled with complete discretion.

    Experienced & Discreet

    Every case is handled by seasoned professionals with decades of investigative experience, ensuring absolute confidentiality.

    Always Legally Compliant

    All our investigations are conducted in line with UK legislation, GDPR, and the Investigatory Powers Act.

    Nationwide Coverage

    With trusted investigators across every major UK city, we deliver consistent results wherever your case takes us.

    Clear Communication

    You’ll receive regular updates and a detailed final report, so you’re never left in the dark about your case.

    Useful Resources for Private Investigations in Truro

    Understanding the legal and compliance framework around private investigation is essential. These trusted resources provide guidance and support:

    • Central Truro County Court – A magistrates’ court normally handles cases known as ‘summary offences’
    • City of Truro Police – Truro Police serve communities to prevent crime, investigate, and protect.
    • Truro Business Growth Hub – Helps Truro Businesses start, grow and innovate with funded advice, programmes and access-to-finance support.
    • Truro Councils – The local authority for Truro, delivering services like council tax, bins, housing and benefits, and working with government on region-wide priorities.

    Regional Investigation Hubs

    Private Investigator Bristol ·
    Private Investigator Plymouth ·
    Private Investigator Bath ·
    Private Investigator Swindon ·
    Private Investigator Gloucester

    View All UK Locations

    Other Services in Truro

    In addition to professional private investigations, Bluemoon Investigations provides a full range of investigative services across Truro.

    Wherever you are based in Truro or the surrounding towns, our team delivers fast, discreet, and compliant investigative solutions.

    Request AssistanceCall 01872 306408

    Local Investigator Offices across Truro

    • Private Investigator Falmouth – including Falmouth Town Centre, Kimberley Park, Swanpool, Penryn direction, Falmouth Docks.
    • Private Investigator Redruth – including Redruth Town Centre, Tolgus, Mount Ambrose, North Country, Redruth Station.
    • Private Investigator Camborne – including Camborne Town Centre, Tuckingmill, Beacon, Treswithian, Dolcoath.
    • Private Investigator Newquay – including Newquay Town Centre, Pentire, Crantock Street, Treloggan, Newquay Station.
    • Private Investigator St Austell – including St Austell Town Centre, Boscoppa, Bethel, Mount Charles, Holmbush.
    • Private Investigator Penzance – including Penzance Promenade, Town Centre, Newlyn direction, Treneere, Eastern Green.
    • Private Investigator Helston – including Coinagehall Street, Penrose Road, Helston Town Centre, The Lizard, Porthleven.

    Private Investigator Truro — Expert, Discreet Investigation Services You Can Trust

     

    Private investigator in Truro reviewing documents in an office, emphasizing professionalism and local expertise

    Bluemoon Investigations delivers discreet, court-ready private investigation services across Truro and the wider Cornwall area. We combine local knowledge with nationwide reach to resolve both personal and commercial enquiries. This guide explains the services we offer in Truro, how they work and what to expect when you instruct professional investigators. Whether you need to locate a missing person or gather evidence for legal proceedings, you’ll find clear advice on lawful methods, likely costs and practical next steps. Read on to learn which investigative approaches suit common situations, how we prepare evidence for solicitors and courts, and how to engage a confidential service safely. The guide covers service types, pricing models, legal compliance under UK law, typical case examples and a step-by-step route to hiring a private investigator in Truro, with practical local relevance throughout.

    Why Choose Bluemoon Investigations as Your Private Investigator in Truro?

    Picking the right investigator in Truro means choosing local insight, lawful methods and dependable reporting — the essentials for a successful outcome. Our team blends surveillance, tracing and digital forensics to produce evidence that meets solicitors’ standards and can stand up in court, while protecting your privacy and following data protection rules. Clients benefit from processes that protect chain of custody, provide timestamped media and use standardised report formats, helping decisions move on faster for family matters, litigation or commercial disputes. Knowing how we work makes it easier to set realistic expectations and select the service that fits your needs.

    • A dedicated case manager for every engagement, giving clear communication and quicker progress.
    • Nationwide operational capability backed by a local presence in Truro — we handle single-location enquiries and multi-jurisdictional work.
    • Focus on discretion and legal compliance, including GDPR/Data Protection Act considerations, with court-ready evidence handling.
    • “No Trace, No Fee” available for qualifying people tracing cases, and membership of recognised industry bodies.

    These benefits explain why individuals, solicitors and businesses rely on specialist investigators; next, we outline the specific services we provide locally and what each delivers.

    What Makes Bluemoon Investigations Truro Reliable and Experienced?

    Reliability in investigation comes from repeatable methods, documented procedures and outcomes that solicitors and insurers can rely on. Our model centres on a single point of contact — a dedicated case manager — who oversees planning, resourcing and reporting so evidence is consistent and delivered on time. Investigators use standardised report templates, timestamped photo and video media, and secure handling protocols to preserve the chain of custody from collection to handover. These practices keep investigations efficient while meeting ethical and legal standards.

    Experience shows in the variety of case types we handle and our operational flexibility: teams scale from short surveillance jobs to complex, multi-step corporate enquiries, adapting resources and technology as needed. That means you get practical, tailored options rather than one-size-fits-all proposals, and the case manager delivers findings in solicitor-friendly formats. This clarity matters when you need effective investigation and defensible evidence for decisions or legal proceedings.

    How Does Bluemoon Ensure Confidentiality and Legal Compliance in Truro?

    Confidentiality and legal compliance are central to every reputable investigation — unlawful or careless methods can make evidence unusable and create risk for clients. Bluemoon meets data protection obligations and follows secure evidence-handling procedures: we rely on lawful information sources, anonymise sensitive material when appropriate and store files in encrypted systems until formal handover. Practical measures include documented chain-of-custody records, secure timestamping of digital media and restricted-access case files overseen by the case manager.

    Compliance also covers Investigatory Powers and surveillance limits — covert techniques are used only when lawful and proportionate, and all activity is recorded to show legal basis. These safeguards keep evidence admissible and client confidentiality protected throughout the investigation. Knowing these protections helps clients feel confident about both the legality and usefulness of the work, which we expand on later in the legal section.

    What Private Investigation Services Are Available in Truro?

    Private investigation in Truro covers a range of specialist services for personal, corporate and legal needs. Choosing the right service depends on your objective and the evidential requirements. Our core services include surveillance to verify behaviour, people tracing to locate individuals, process serving for legal documents, background checks, matrimonial investigations, corporate and fraud enquiries, solicitor support for litigation, and digital forensics for electronic evidence. Each service is adapted for local conditions in Cornwall and supported by nationwide resources for more complex or multi-location matters.

    The following table summarises key services, common use cases and the primary value they deliver to clients in Truro.

    ServiceTypical Use CaseQuick Value Proposition
    Surveillance ServicesVerifying suspected infidelity, witness movements, or employee activityDiscreet observation with timestamped photo/video evidence to inform decisions
    People TracingLocating debtors, missing relatives, or beneficiariesConfirmed location and identity with verification and a clear report
    Process ServingDelivering legal documents to individuals or businessesDocumented proof of service with recorded attempt notes for court use
    Background ChecksPre-employment screening, vetting or due diligenceCompiled reports combining public records and lawful data sources
    Digital ForensicsRecovering or analysing electronic evidence for disputesForensically sound extraction and reporting suitable for litigation

    This quick comparison helps you spot the right service for your goal; the next sections explain how surveillance and tracing/process serving operate in practice.

    • Surveillance is best for confirming behaviour or establishing a pattern over time.
    • People tracing is for cases that need location verification or identity confirmation.
    • Process serving handles formal document delivery with evidence for legal proceedings.

    These distinctions guide which investigative path to choose and how results are reported to support next steps.

    How Do Surveillance Services in Truro Work?

     

    Private investigator conducting surveillance in an urban park, highlighting the discreet and professional approach to evidence gathering

    Surveillance starts with an objective-based brief that sets out what needs verifying, the timeframe and the acceptable evidence types. We create a surveillance plan that specifies observation techniques, team deployment and equipment — always within legal limits on privacy and covert activity. Deliverables typically include timestamped photographs and video, a written timeline of observations and an investigator’s summary that explains the findings for solicitors or personal decisions.

    Surveillance is resource-sensitive: longer observation or multiple targets raise complexity and cost, so your case manager will balance thoroughness and budget. Reports are prepared to support court use where needed, with clear metadata and witness statements available if expert evidence is required. Knowing this workflow helps you set realistic expectations for timescale and the kinds of evidence produced.

    What Is Included in People Tracing and Process Serving in Truro?

    Private investigator delivering legal documents at a residential door, showcasing the personal and professional aspect of process serving

    People tracing combines public-record searches, database queries and fieldwork to confirm a person’s location and identity. Verification may include on-the-ground enquiries and photographic confirmation. For qualifying cases we may offer a “No Trace, No Fee” option, reducing upfront risk. The output is a verifiable trace report showing how and where the subject was found and what evidence supports the result.

    Process serving follows a documented attempt protocol: investigators make personal delivery attempts, record refusals or evasive behaviour and provide proof of service with timestamps and witness notes. This confirmatory material is important for legal proceedings where proof of notification affects court timelines or outcomes. Clear reporting and secure storage make both tracing and process serving results reliable and usable by solicitors.

    How Much Does a Private Investigator Cost in Truro?

    Costs vary by service type, case complexity and required resources. Transparent pricing helps you plan and compare options. Common models include hourly rates for surveillance, fixed fees for single actions (such as process serving) and contingency or “No Trace, No Fee” for qualifying tracing work. Factors that affect cost include investigation duration, geographic scope, specialist technology needs (for example, digital forensics) and the level of legal support required to produce court-ready evidence.

    The table below outlines typical pricing models and guidance for clients requesting a quote.

    ServiceCommon Pricing ModelTypical Price Range or Guidance
    SurveillanceHourly rates with minimumsIndicative hourly billing — request a personalised quote for exact figures
    People TracingFixed fee or contingency (No Trace, No Fee)Fixed fees for straightforward traces; contingency offered where criteria are met
    Process ServingFixed fee per attemptStandard fixed fees per attempted service; multiple attempts increase cost
    Digital ForensicsFixed project fee or hourly for deep analysisProject quotes based on device count and forensic scope

    This framework is guidance only — please request a personalised quote so costs reflect your case specifics and confidentiality requirements.

    What Are Typical Pricing Models for Truro Surveillance and Tracing?

    Surveillance is often billed hourly with a minimum to cover deployment and travel; clients should allow for extra hours if observation uncovers extended activity. People tracing may be offered as a fixed-fee service when records point to clear leads, while harder-to-locate subjects can be handled under contingency terms like “No Trace, No Fee,” where payment is due only if the subject is found and verified. Digital forensics and solicitor support typically need bespoke quotes because of technical complexity and evidence-handling demands.

    Case complexity — multi-location enquiries, international checks or the need for expert witness testimony — affects final pricing. Your assigned case manager will provide a written proposal with estimated costs, milestones and deliverables so you know what to expect before work begins. Clear budget planning reduces surprises and helps you prioritise the most effective investigative steps.

    How Can I Request a Quote for Private Investigation Services in Truro?

    Requesting a quote is straightforward and confidential while giving us enough detail to scope the work accurately. The process usually includes an initial confidential enquiry, a case assessment by your case manager, and a written proposal outlining the recommended approach, estimated costs and likely timelines. To help us prepare an accurate quote, please have the key facts ready: the case objective, any known addresses or contacts, timeframe sensitivity and whether a solicitor will be involved.

    1. Provide a brief, confidential outline of the issue and your objective.
    2. Receive a preliminary assessment and an estimated scope from your case manager.
    3. Obtain a written proposal with costs, deliverables and confidentiality safeguards.

    This process ensures the quote reflects real resource needs and legal constraints, and it introduces the case manager who will coordinate the investigation if you proceed.

    Is Hiring a Private Investigator Legal in Truro and the UK?

    Yes — hiring a private investigator in Truro and across the UK is legal, but lawful limits apply. Investigative activity must comply with the Data Protection Act 2018 and GDPR when handling personal data, and covert methods must respect the constraints set out by the Investigatory Powers framework and privacy law. Lawful evidence gathering uses permitted information sources, preserves chain of custody and avoids intrusive actions that could breach criminal law or civil privacy rights.

    Legislation/GuidelineWhat It MeansHow Bluemoon Complies
    Data Protection Act 2018 / GDPRControls handling of personal data and privacy rightsSecure data handling, minimal necessary collection and encrypted storage
    Investigatory Powers considerationsRegulates certain surveillance and interception authoritiesCovert techniques used only when lawful and proportionate with a documented legal basis
    Evidence admissibility standardsCourts require proper chain of custody and reliable documentationTimestamped media, standardised reports and witness statements where required

    This mapping shows how relevant law becomes practical compliance steps that protect admissibility and client interests.

    What UK Laws Govern Private Investigation Services in Truro?

    Private investigators operate within a legal framework that emphasises data protection, privacy and evidential standards. The Data Protection Act 2018 and GDPR set rules for how personal data is processed, stored and disclosed, requiring lawful bases for investigation-related handling. The Investigatory Powers framework and related privacy law limit when covert surveillance or interception can be used, so investigators must assess proportionality and legality before employing covert methods.

    For clients, that means reputable investigators document lawful grounds for activity, obtain consent when necessary and avoid intrusive techniques that could amount to harassment or criminal conduct. These legal guardrails help investigations support decision-making without creating additional legal exposure.

    How Does Bluemoon Investigations Ensure Court-Ready and Admissible Evidence?

    Admissible evidence depends on a demonstrable chain of custody, validated timestamps and a transparent methodology a solicitor or court can examine. Bluemoon uses standardised reporting templates that include metadata, date/time stamps, investigator notes and supporting media; secure storage and documented handover procedures maintain the evidential trail. When expert testimony is needed, reports are structured to support witness statements and exhibit presentation in proceedings.

    Practical measures include clear exhibit labelling, secure digital storage with restricted access and preparatory materials to help legal teams assess evidential value quickly. This systematic approach turns investigative outputs into usable legal products, reducing delays and strengthening case strategy.

    What Are Common Private Investigation Cases Handled in Truro?

    Investigators in Truro handle matters across personal, corporate and legal support categories, each requiring different techniques and deliverables. Matrimonial and relationship investigations often use discreet surveillance and verification reports to inform family decisions or court proceedings. Corporate work focuses on internal misconduct, asset tracing and fraud detection, combining interviews, document review and digital forensics. Solicitor support includes process serving, evidence bundling and expert-ready reporting.

    Understanding typical workflows helps you choose the right entry point: short surveillance for behavioural confirmation, tracing to locate someone, or a full corporate inquiry for complex commercial disputes. The following vignettes explain how different case types are approached and how results are presented for client use.

    How Are Matrimonial and Relationship Investigations Conducted in Truro?

    Matrimonial investigations begin with a sensitive consultation to define objectives and the acceptable scope of enquiry, recognising privacy and emotional factors. We plan discreet observation to verify behaviour patterns, using timestamped photographs and contemporaneous notes that corroborate findings without sensationalism. Reports are written to support personal decisions or family court use, emphasising factual detail, source reliability and legality of methods.

    Clients receive clear advice on how findings may be used by solicitors or courts, and the case manager will recommend further steps if needed — for example, corroborative witness statements or expert testimony. Ethical practice means balancing thorough evidence-gathering with respect for family privacy and legal boundaries.

    What Corporate and Fraud Investigations Are Available in Truro?

    Corporate investigations cover employee misconduct enquiries, financial irregularities and asset tracing. Techniques combine discreet interviews, document review and digital forensics to build a clear chain of evidence. For fraud matters, we map transactional anomalies, gather documentary proof and extract electronic evidence in a forensically sound way suitable for disciplinary or legal action. Asset tracing uses public records, registries and investigative leads to locate recoverable assets.

    Outcomes are delivered as solicitor-friendly dossiers with chronologies, exhibits and recommendations for next steps. We liaise with legal and insurance teams to ensure findings support formal processes such as disciplinary hearings, civil recovery or criminal referral when appropriate.

    How Do I Hire a Private Investigator in Truro?

    Hiring an investigator in Truro should be confidential, organised and transparent so you understand the engagement, costs and likely outcomes before work starts. The usual route begins with a confidential initial enquiry that outlines the issue, followed by a case assessment and a written proposal setting out scope, costs and deliverables. A designated case manager then coordinates the investigation, provides progress updates and delivers standardised, court-ready reports at the end.

    This structured approach helps clients retain control and confidentiality while ensuring the investigative method aligns with legal and evidential needs. The next section explains our confidential contact process and how we verify local presence without compromising privacy.

    What Is the Confidential Contact Process with Bluemoon Investigations Truro?

    Initial contact is handled discreetly: you provide a brief outline of the situation and objectives, and a case manager conducts a confidential assessment to scope options and estimate costs. We limit retained data to what is necessary, use secure communications and explain how information will be stored and used. Before any work begins you’ll receive a written proposal detailing the suggested approach, timeline and reporting format.

    This reassures clients that work proceeds only with informed consent and clear safeguards. Your case manager will be the single point of contact for updates and document transfers, and knowing this structure helps you prepare essential details to speed the quote and mobilisation process.

    Where Is the Bluemoon Investigations Office Located in Truro?

    Bluemoon Investigations maintains a local presence in Truro while operating nationwide, allowing us to combine local knowledge with broader resources for complex enquiries. If you wish to verify local credentials, please consult our Google Business Profile for evidence of local activity and reputation. Confidential meetings can be arranged on request, or initial consultations conducted remotely to preserve anonymity and convenience.

    Local presence supports rapid deployment for time-sensitive enquiries, while nationwide reach ensures the specialist skills needed for multi-jurisdictional or technically complex work. This balance helps clients in Truro access appropriate investigative support without compromising discretion.

    • When engaging a private investigator, always insist on lawful methods and documented evidence.
    • Request a written proposal that sets out scope, costs and confidentiality safeguards.
    • Verify local presence through reputable business listings and professional memberships.

    These steps help you choose a provider who delivers effective, legally sound results tailored to Truro-specific needs.

    Frequently Asked Questions

    What qualifications should I look for in a private investigator in Truro?

    Look for investigators who are members of recognised industry bodies and who hold relevant certifications in investigative techniques, data protection and legal compliance. Experience handling cases like yours matters: it shows the investigator understands the practical and legal nuances of similar matters and can deliver effective solutions.

    How long does a typical investigation take in Truro?

    Timescales vary with case complexity and service type. Simple tasks such as background checks or process serving may take only a few days, while surveillance or people tracing can run for weeks or months depending on circumstances. Discuss timelines in your initial consultation so expectations are realistic for your situation.

    Can I be involved in the investigation process?

    Yes — client involvement is often helpful. Your case manager will keep you informed of progress and findings, and your input can shape the investigation. At the same time, investigators must follow legal and ethical rules, so open communication ensures your expectations are met without compromising the integrity of the work.

    What should I do if I suspect my private investigator is not following legal protocols?

    If you suspect legal or ethical breaches, raise your concerns with the investigator or case manager immediately. If you remain unsatisfied, you can report the matter to the appropriate regulator, such as the Information Commissioner’s Office (ICO) or relevant industry body. Protecting your rights and ensuring compliance is essential in any investigation.

    What happens if the investigation does not yield results?

    If an investigation doesn’t produce the desired outcome, review the findings with your case manager. For qualifying tracing cases we may offer a “No Trace, No Fee” guarantee, so you will not incur costs if the subject cannot be located. Discussing next steps with your case manager will clarify why results were limited and whether alternative strategies could help.

    Are private investigators allowed to use surveillance equipment?

    Yes — investigators in the UK may use surveillance equipment but must do so lawfully and proportionately within the Investigatory Powers framework and data protection rules. Investigators are trained to use equipment ethically to respect privacy while collecting admissible evidence. Always confirm your investigator follows legal guidelines to protect the usefulness of any evidence collected.


      © 2024 All rights reserved by Bluemoon Investigations

      All enquiries are dealt with on a strictly confidential and private basis.

      To ensure the quality of our service Bluemoon Investigations has been assessed and awarded certification for ISO 9001:2008 British Standard in Investigation Services by the British Assessment Bureau.

      We are registered with the Information Commissioners Office and as such conform with the Data Protection Act. We hold all requisite insurances to provide you with a peace of mind investigative solution.

      All of our private investigators are trained to a high level, many of them having many years of experience gained with backgrounds in the police, military or government service.